INTERLINE TERMS & CONDITIONS

Airline employees and other pass eligibles receive lower prices from Canal & Company.  This is a privilege extended to airline staff.  We expect that you will not discuss the price you paid with any of the passengers.   Our product is rarely discounted.  Guard the discounts we offer you by keeping the price you paid in confidence.

CRUISE ROUTES All itineraries operate in the opposite direction on alternate weeks. Itineraries and moorings are subject to modification in the case of unforeseen circumstances such as canal closure and navigation problems. Excursions are subject to availability and may be done in a different order than mentioned in the itinerary. At Canal & Company we are constantly developing our programs and we may modify our overnight stops and excursion is order to assure a consistently high standard of moorings and visits. We suggest that you visit www.canalandco.com/interlinecanalandco.htm for updated itineraries before you depart.

CRUISE PRICE The enclosed price list explains inclusions in the cruise price. Our prices do not cover any other services or benefits, including without limitation:
l Gratuities for crew (we suggest 100 euros per passenger).
l Travel Insurance. We strongly recommend trip cancellation insurance, as we strictly apply our terms and conditions.
l Bar drinks.
l Transfers from Paris except for Anacoluthe and Esprit d’Europe.
l Hot-air balloon excursions.

TERMS & CONDITIONS We accept cancellations under the following conditions:
INDIVIDUALS
Cancellations must be in writing to your interline company.
 the following fees will be retained:
$350 per person for cancellations received up to 3 months prior to departure.
50% of the cruise price for cancellations received between 3 and 2 months prior to departure.
Entire cruise price for cancellations received less than 2 months prior to departure.

CHARTERS FOR Libellule, LITOTE & LORRAINE
l To confirm the charter, a non-refundable deposit of $3,000/3000 euros.
l Second non-refundable deposit of $8,000/8000 euros at 6 months prior.
l Balance is due at 3 months prior to departure.
l In case of cancellation up to 6 months prior to departure, deposits may be applied to individual bookings on the same barge, same date, but in no event shall Canal & Company reimburse any charter deposits that are not so applied to individual bookings.
l Cancellations between 6 and 3 months are subject to forfeiture of deposits received.
l Cancellations received within 3 months of departure are subject to the forfeiture of the entire charter cost.

CHARTERS/GROUPS ANACOLUTHE & ESPRIT D’EUROPE
Charters
l 10% non-refundable deposit to confirm the charter.
l 25% non-refundable deposit at 8 months prior to departure.
l 25% non-refundable deposit at 4 months prior to departure.
l 40% final payment due at 2 months prior to departure.
l The charter can be converted into a group or individual bookings on the same vessel and same date up to 6 months prior to departure, but not thereafter, but in no event shall Canal & Company reimburse any charter deposits that are not so applied to either group or individual bookings.
l At 6 months prior to departure, if you decide to keep the charter, you are liable for the whole charter cost. The charter terms and conditions will apply if you convert to group, otherwise those for individuals will be used.
Groups
l A group is defined as 20 or more full paying passengers.
l A free space for the group leader will be granted for each group.
l Payments and cancellations are the same as for the above charters.
l The number of passengers must be defined at 6 months prior to departure and cannot be reduced.

WATERWAY ROUTES ALL CRUISE ROUTES, ITINERARIES AND SCHEDULED STOPS ARE SUBJECT TO CHANGE WITHOUT NOTICE, AND CANAL & COMPANY SHALL NOT BE RESPONSIBLE FOR ANY FAILURE TO ADHERE THERETO.  Although we will endeavor to advise you as far in advance as possible, some waterways may be subject to occasional closures due to draught, lack of water or passageway, floods or rising water levels, storms or other adverse weather conditions, canal and lock repairs, war, hostilities, terrorist actions or threats, or more generally, other force majeure or other circumstances beyond our control.  In the event of any such occurrences, the following conditions will apply:
If navigation has to be suspended, passengers will continue to be housed on board and to the extent possible, regular excursions will be made, with cruising to be continued as soon as possible.

We reserve the right to reverse the cruise route, cruise along other waterways or transfer passengers to another vessel of similar standards should the need arise. The on board Manager shall have the sole discretion to decide on the appropriate course of action to be taken, and such decision shall be final.

Canal & Company reserves the right, at all times and without recourse or liability whatsoever, to make all such changes as it deems necessary or advisable in light of the conditions present at the time of sailing, including to amend itineraries, substitute vessels, change region of cruising and/or cancel a cruise or part thereof. Should no other alternative be available, Canal & Company’s sole responsibility shall be to refund all monies paid by its clients, who shall have no further claims for compensation or other damages or any other recourse against Canal & Company or its agents.

PHOTOGRAPHY & FILMING ON TOUR Canal & Company reserves the right to take photographs and videos during our cruises and to use these for promotional purposes. By booking a Canal & Company cruise, tour members agree to allow their image to appear in such materials. Tour members who prefer that their image not be used are asked to advise the Manager at the beginning of the cruise.

SMOKING POLICY For security reasons and for the comfort of everyone, smoking is not allowed on the interior part of any of our vessels. There will be a designated smoking area on the exterior deck.

CHILDREN ON BOARD Children under the age of 12 are welcome on charters only. All passengers under the age of 18 must be accompanied by a responsible adult designated as such to the Canal & Company personnel on board.

FURTHER CONDITIONS Canal & Company reserves the right to subject our tariffs to a surcharge without notice should circumstances deem this necessary.

Canal & Company reserves the right at all times to disembark any passenger who does not abide by Canal & Company’s on board rules or whose behavior affects the comfort, enjoyment, safety or well-being of other guests or the crew, without any liability on the part of Canal & Company for a refund or any other related expenses or losses to the passenger or any accompanying passenger with respect to any disembarkation.

Passengers are not allowed to bring on board any vessel, without previous written permission of Canal & Company any intoxicating liquors or beverages, any firearms, ammunition, weapons of any kind or any goods of a dangerous nature, nor animals of any kind. Canal & Company shall not be responsible for any loss or damage of perishable items, medicine, liquor or alcoholic beverages, cash, securities or other financial instruments

Passengers shall be liable to and shall reimburse Canal & Company for all damages to the vessel and its furnishings and any equipment or property of Canal & Company, caused directly or indirectly, in whole or in part, by any act or omission of the passenger, whether willful or negligent.

Should any provision of these Terms & Conditions be deemed unlawful, unenforceable or invalid for any reason under applicable law, said provision is deemed to be severed from these Terms & Conditions and shall be of no effect, but all remaining provisions herein shall remain in full force and effect.

PHOTOS Burgundy Tourist Board, SKashkin, Olga Shevchenko, Zoltán Csaba Zsíros, Renea Leathers, Palmer W. Cook, Canal & Company

DESIGN, MAPS, DECK PLANS Jody Pratt

 

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